Thank you for shopping at CETUS HAUL LOGISTICS LLC, operating the cetushaul brand. We aim to provide you with high-quality products and a smooth online shopping experience.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Time
Standard shipping typically takes 5–10 business days within the contiguous United States. Delivery times may vary depending on your location, order volume, and carrier conditions.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and the weight of your order. We offer free shipping on qualifying orders as advertised on our website.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number and a link to track your package.
Delivery Issues
If your tracking information shows that your package has been delivered but you have not received it, please contact us at support@cetushsul.com within 7 days. We will assist you in verifying the delivery status with the carrier.
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for orders delivered to an incorrect address provided at checkout.
Undelivered Packages
If your order is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.
International Shipping
We currently ship to select countries. International orders may be subject to customs duties, import taxes, or local fees, which are the responsibility of the customer.
Contact Us
If you have any questions about shipping, please contact us at:
CETUS HAUL LOGISTICS LLC
Address: 7715 168TH ST, FRESH MEADOWS, NY 11366
Email: support@cetushaul.com
Phone: 6143631567